Whaticket

Whaticket is a customer service platform for teams. This app is the companion for support agents of companies that use Whaticket: answer customer conversations across channels, manage tickets, collaborate with teammates through internal chats, and never miss a message with real-time push notifications. KEY FEATURES • Answer customer conversations from your assigned queues • Organize work with tickets: open, pending, and resolved • Internal chat with teammates • Contact management • Real-time push notifications for new messages • Quick replies, media, and voice messages Whaticket is a business tool. An active company account is required — accounts are created and managed by your organization on whaticket.com. There are no in-app purchases; access is provided through your company's existing Whaticket subscription.