Preview
Description
QT Customer is the companion app for your Security System. With it, you can lock/unlock your vehicle, get a last location and change the settings associated with your security system.
What's New
Version 2.22 2023-08-28
This app has been replaced by the new Karr Security app. -Warning message added requesting users change over to new app Version 2.20 2022-05-13
Bug Fixes and Stability Improvements Fix for some inhibits being disabled Version 2.16 2022-01-10
Bug fixes and stability improvements Version 2.07 2021-02-23
Bug fixes and stability improvements Version 2.06 2020-10-29
Bug Fixes and Stability Improvements Version 2.05 2020-10-25
Bug Fixes and stability improvements Version 2.04 2019-07-22
Bug Fixes and stability improvements Version 2.03 2019-05-06
Bug Fixes and Stability Improvements Version 2.02 2019-03-28
Bug Fixes and Stability improvements Help Files and Contact information Name Change Version 2.01 2018-10-01
bug fixes and stability improvements App Store User Reviews
brittany_music 2023-03-15
Glitchy Show Violations Tab
This KARR system was installed on all of the cars at the Honda dealership here in Pasadena, CA. On day 2 after buying my new car, someone tried to steal my tire...This KARR system was installed on all of the cars at the Honda dealership here in Pasadena, CA. On day 2 after buying my new car, someone tried to steal my tires and my car alarm went off and scared the thieves away. Yay! It was neat because in the “Show Violations” tab of the app, it accurately showed the time of the incident. However, when reflecting back upon the “Show Violations” tab, the time has adjusted every single time I look at the tab, so the time of the incident is no longer the correct time. This is concerning to me because I have about 4 other violations under this tab, but the time keeps changing every day that I look at it, so I cannot correctly locate where I was at the time of these said “violations”. Would prefer for an accurate reading because otherwise this part of the app is useless. I’m also bummed out because since it is a Bluetooth app, it only works when you are close to your car. So if someone is trying to steal something from your car, and you aren’t near it, the app will not tell you this is happing. The car alarm should go off, but when you are parked and at church, grocery shopping, running errands, you don’t necessarily hear the car alarm go off until you see the aftermath of what the thieves stole. This being said, the app needs a lot of work. The car alarm going off I am super grateful for, but the app itself needs a lot of improvement.
Mad was already taken 2019-11-14
Not a security system!
Like many, I was told I was buying a security system....that would locate my vehicle if stolen. Also, like many, I wasn’t told it is basically an expensive extr...Like many, I was told I was buying a security system....that would locate my vehicle if stolen. Also, like many, I wasn’t told it is basically an expensive extra key to lock/unlock my car with when I’m standing right next to it with the key that comes with it. And it will help you find where you left it....if it is still there. My car has been hit twice and not once did the security system detect it!! After the first time I changed the sensitivity to 15 and of course it got hit again, as all new cars do, since they become a magnet for disrespectful people as soon as you bring them home. Even with the sensitivity at 15 it still did not detect it. But, how would I know who hit it since it is a Bluetooth app that does not use notifications. If I have to be within Bluetooth range of my car when it is hit, or stolen, what good is it?? “Hey Joe, someone hit my car 3 hours ago in this insanely busy parking lot and I can’t do anything about it because I wasn’t within Bluetooth range”.......oh no wait! It’s more like “Someone hit my car in this insanely busy parking lot and I have no idea when or what time it happened because they would have to hit it hard enough to crush my car for it to be detected!!” Now I’m just rambling because I’m livid that I fell for the sales pitch.
whittline 2022-08-23
Not as Advertised
I bought my car last year and was basically forced to buy the “security system” with the car. I was told it could track my car and see previous locations and lo...I bought my car last year and was basically forced to buy the “security system” with the car. I was told it could track my car and see previous locations and lock/unlock my car. I was also told that it should continue updating the location of the car if my Bluetooth is kept on. My cars location hasn’t not changed on the app for over a year. I know I’ve had people hit my car but I’ve never been notified. Nothing in the app works. Completely useless and not what it says it is: a security system. My key fob can lock and unlock my car at a much further distance than this piece of junk of an app can. Never will I ever get this system again in any future cars. Waste of money. If a dealer pushes it, just go somewhere else to buy a car. It’s really not worth it. Either this app needs to upgrade and do what it says it does, or it needs to be taken down and stop being sold.
BBrooke308 2022-06-23
Wish I Read Reviews First
As most reviews state, BT KARR is not an anti-theft device. It’s a Bluetooth key and a major downgrade from my Volvo app that could lock/unlock via satellite. W...As most reviews state, BT KARR is not an anti-theft device. It’s a Bluetooth key and a major downgrade from my Volvo app that could lock/unlock via satellite. With this, you have to be within Bluetooth range and must have your car key to locate, lock, or unlock your vehicle. There is zero value to having this on your car. If you have a key and are within range, you can lock/unlock your car without this - duh. I do not understand the purpose of it. My car and app also cannot figure out that I am on the complete opposite coast from where I purchased my vehicle. Every time I open the app, it shows my vehicle is located 3,000 miles away. I re-locate my vehicle and it corrects, but upon opening and closing the app, it reverts back to my vehicle being 3,000 miles away (which is it obviously not).
OneOfTuckersMoms 2022-08-11
Best car security system and app
This is by far the best app and system yet. The app is simple, quickly responds, and makes life easier all around. Being able to unlock my car from my phone whi...This is by far the best app and system yet. The app is simple, quickly responds, and makes life easier all around. Being able to unlock my car from my phone while walking to it was something I didn’t know I needed until I had it, but will now be something installed in all my future vehicles. The app has tutorials and help easily accessible and the system itself lets me rest assured my car will be safe regardless of where I need to park. My favorite feature is the starter kill, I know now no matter what my car will never be stolen- and if it was, the company will pay for it!!! Amazing.
DealinBone 2020-03-16
Not as advertised
The fault here lies in car dealerships and not in the app itself. The app does what it does fairly well, however it was advertised to me as a GPS tracker that w...The fault here lies in car dealerships and not in the app itself. The app does what it does fairly well, however it was advertised to me as a GPS tracker that would help me find my car if it was stolen. I have seen this shady sales tactic mentioned in countless other comments, so I hope this comment can find other prospective buyers if they are thinking about purchasing this service. This app is great for locking your car when you’re in Bluetooth range of your car. When you lock the app with your car, it’s supposed to be disabled so it will not start even with the key. At least that is how it it supposed to work, I personally have not tried to start the car when it has been locked from the phone, but I will update this comment tonight when I check.
Bbbbbbbbbdhdjdjeje 2023-02-10
I would be lived too!
It’s a passive system, with tech now a days you can do stuff way cheaper and much simpler! Apple tiles for example would easily replace those gps viper systems...It’s a passive system, with tech now a days you can do stuff way cheaper and much simpler! Apple tiles for example would easily replace those gps viper systems which where great when they came out! Just like anything else people want to ba able to control every part of the system good or bad?!?!? This system is dealer installed so it’s just about profit for the dealer ship. Hey we are running a special on alarm system this week, also I can save you a lot of money with that and our undercoating! We can work it right it to the payments, every hundred or so adds 15 or more to the payment. They are smooth and touchy feely car’s salesmen.
Hsjdkdllclckkd 2022-04-03
Poor app
At Toyota of Portland Oregon Dealership I was sold on this service that I paid extra for because I was told that this app would track my car and act as a kill s...At Toyota of Portland Oregon Dealership I was sold on this service that I paid extra for because I was told that this app would track my car and act as a kill switch so nobody can turn it on without unlocking through the app. I was also told I would be able to unlock specific car doors and windows. Unfortunately this app only controls sensitivity of alarm and unlocking and locking the entire car but only when you are standing next to it. Basically just a really expensive extra key!!! Very upset that this app doesn’t do what is advertised and the design is very poor. Looks like they didn’t spend much money in development.
Lwl626 2021-10-27
COMPLETE LIE AND DOES NOT TRACK YOUR CAR
I feel completely lied to by the car sales rep telling me that this feature was supposed to track my car wherever it is. She literally said the words “you can t...I feel completely lied to by the car sales rep telling me that this feature was supposed to track my car wherever it is. She literally said the words “you can track the car if it’s stolen” and that is 100% lie. It’s incredible to me that this type of sales tactic was used and I am forced to pay THOUSANDS for this feature that ISNT EVEN A FEATURE!! Do not get scammed like me and do NOT allow the sales rep to add this! This is a bogus feature that all it does is scan via Bluetooth when YOU ARE IN RANGE. So if someone steals your car….you cannot find your vehicle!! Do not again do NOT get swindled into buying this worthless crap!
Todd_37 2022-03-26
Karr Security Great System
My wife and I have a Karr Security System on each of our Toyotas. The dealership where we bought our vehicles from said that Karr installs it ahead of time to p...My wife and I have a Karr Security System on each of our Toyotas. The dealership where we bought our vehicles from said that Karr installs it ahead of time to protect their inventory, and that they are a big company. With all the auto theft taking place it’s good to know my vehicles are protected. The dealership also mentioned that there is a replacement guarantee if my car is stolen and ends up being a total loss.
Technical Analysis
Package Overview Basic metadata
Bundle ID
com.whgos.qtap Current Version 2.22
Minimum iOS 9.0
Package Size App Store Size
Package Metadata 1 / 21 version records
Detailed binary, privacy manifest, framework, and Info.plist results have not been indexed for this package yet. The verified App Store and archive metadata above remains available.
Related Apps
Developer Information
Known Version Records
1 version record with stored package metadata • 21 known version records
Stored metadata does not guarantee a package is currently available to download.
| Details | Version / IDs | Version date | Action |
|---|---|---|---|
 47.96 MB | v2.22 App Store ID: 859407980Build: 2.22 | 2023-08-24 23:23:48 | Get Version |
| Not archived | v2.20 App Store ID: 849014929Build: 2.20 | 2022-05-13 09:57:38 | Request Version |
| Not archived | App Store ID: 845785055 | Unknown | Request Version |
| Not archived | v2.16 App Store ID: 843850816Build: 2.16 | 2022-01-10 07:37:11 | Request Version |
| Not archived | App Store ID: 840560213 | Unknown | Request Version |
| Not archived | v2.07 App Store ID: 840448806Build: 2.07 | 2021-02-23 13:56:09 | Request Version |
| Not archived | v2.06 App Store ID: 838425693Build: 2.06 | 2020-10-29 18:36:12 | Request Version |
| Not archived | v2.05 App Store ID: 838343205Build: 2.05 | 2020-10-25 05:14:18 | Request Version |
| Not archived | v2.04 App Store ID: 832076345Build: 2.04 | 2019-07-22 15:13:06 | Request Version |
| Not archived | v2.03 App Store ID: 831178691Build: 2.03 | 2019-05-06 11:48:51 | Request Version |
| Not archived | v2.02 App Store ID: 830778699Build: 2.02 | 2019-03-28 22:21:29 | Request Version |
| Not archived | v2.01 App Store ID: 828773995Build: 2.01 | 2018-10-01 19:55:23 | Request Version |
| Not archived | v2.0 App Store ID: 827916346Build: 2.0 | 2018-07-19 17:21:31 | Request Version |
| Not archived | v1.07 App Store ID: 827231130Build: 1.07 | 2018-05-22 23:57:31 | Request Version |
| Not archived | v1.06 App Store ID: 823929203Build: 1.06 | 2017-10-06 22:41:08 | Request Version |
| Not archived | v1.05 App Store ID: 823812838Build: 1.05 | 2017-09-27 20:13:36 | Request Version |
| Not archived | v1.04 App Store ID: 823679965Build: 1.04 | 2017-09-16 18:27:19 | Request Version |
| Not archived | v1.03 App Store ID: 823517636Build: 1.03 | 2017-09-02 17:01:44 | Request Version |
| Not archived | v1.02 App Store ID: 823330165Build: 1.02 | 2017-08-19 23:28:28 | Request Version |
| Not archived | v1.01 App Store ID: 822676344Build: 1.01 | 2017-06-25 03:30:42 | Request Version |
| Not archived | v1.0 App Store ID: 822542060Build: 1.0 | 2017-06-14 22:11:52 | Request Version |