Dialem

Dialem is a power dialer for teams who live on the phone. Work your queue from anywhere. The app dials through the same number as the office, so the person you are ringing sees no difference whether you are at a desk, in the van, or at the kitchen table. THE QUEUE PUTS ITSELF IN ORDER Callbacks that have come due sit at the top, then your freshest leads. There is no list to build before you can start. A lead locks to whoever is working it, so two people never ring the same person. ONE KEY LOGS THE CALL Say how it went and Dialem does the rest. The lead moves to the right stage, the call is written onto their timeline, any callback is booked, and the next number dials itself. Your pipeline is a by-product of calling rather than a second job at the end of the day. OUTCOMES SURVIVE DEAD SPOTS Log a call with no signal and it is written to the phone first, then sent when the signal returns. Nothing is lost between the site and the office. CALLBACKS FIND YOU A callback booked in the app is a real slot in a real diary, not a note. Your phone reminds you when it falls due, even with the app closed. INBOUND RINGS YOUR POCKET When someone calls back, it comes through with their history attached, so you know who they are before you answer. EVERY LEAD ON ONE PAGE Calls, texts, emails, stage changes and notes in one list, written as they happen and by whoever did it. SEE HOW THE FLOOR IS DOING Live figures for calls, connects and closes, for you and for the team. BUILT TO BE USED PROPERLY Do-not-contact requests are honoured on every channel at the point of sending. Calling hours are checked per lead against their own timezone, not yours. Dialem requires an account. Flows, sources and settings are managed on the web at dialem.ai.