Hal agent

HAL Agent is the mobile app for support teams on HAL — the AI-powered customer chat platform. Stay connected to your customers when you’re away from the desk. Open conversations, reply in real time, leave internal notes for teammates, and keep work moving from your iPhone or iPad. INBOX THAT MATCHES THE DESKTOP • See open, assigned, snoozed, and resolved conversations • Filter by what needs attention now • Switch projects without losing context • Get notified when new messages arrive REPLY WITH FULL CONTEXT • Live message threads with visitors • Internal notes only your team can see • Assign conversations to agents or teams • Pin priority conversations • Resolve or reopen when the work is done • Open visitor details, contact CRM, and company info from the thread CRM ON THE GO • Pipeline board with stages and companies • People directory with search • Company profiles, deal context, and recent conversations • Update priority, notes, and stages from mobile BUILT FOR TEAMS • Secure sign-in with your HAL account • Multi-workspace support when you belong to more than one account • Push notifications for new messages (with your permission) • Dark mode and system appearance WHO IT’S FOR Support agents, founders, and customer success teams who use HAL on the web and need a fast native app for follow-ups, after-hours replies, and on-the-go CRM checks. Requires an active HAL workspace (chatwithhal.com). Sign in with the same email and password you use on the web dashboard.