StartGO

Two Apps, Real-Time Synchronized Our product consists of **two real-time, synchronized apps** that are designed to work together: 1. **StartGO** (this app) – rider / passenger app 2. **StartGO Driver** – driver app They share the same backend and update in real time. **The two apps must be tested together in sync;** otherwise you will not be able to proceed past certain screens (see below). --- ## Why “GO Select and Pay” Is Greyed Out – and How It Becomes Active In **StartGO** (this app), the **“GO Select and Pay”** button stays **greyed out (inactive)** until at least one driver is **online** in the **StartGO Driver** app. This is by design: we only allow booking when a driver is available to accept the trip. - **If you only open StartGO (rider app):** No driver is online → the button stays greyed out → you cannot continue to payment and the rest of the flow. - **When it becomes active:** As soon as a driver is **online** in **StartGO Driver** (after tapping **Go** on the offline screen and granting location), that driver appears as “available” in our system. The rider app then receives this in real time and **activates** the **“GO Select and Pay”** button. You can then tap it and move on to payment selection and all following screens. **Important:** Screen transitions (booking → payment → trip status → completion) only work when both apps are used in sync: **driver online first**, then **rider requests a ride**. Please follow the steps below in order so you can see the full flow in both apps. - ## How to Test (Step-by-Step) ### Step 1 – Driver app (StartGO Driver) - Install **StartGO Driver** on a second device (or simulator + physical device). - Log in with this **test driver** account: - **Email: [email protected]]` - **Password: Qwert*09 - When prompted, **allow location access** (required for the driver to go online and receive trips). - You will see the **offline** screen. Tap the **Go** button to go **online**. This test driver is configured with a global service area, so they will appear available to riders from your location. ### Step 2 – Rider app (StartGO – this app) - On your review device (e.g. iPad), open **StartGO** (this app). - Log in with this **test rider** account: - **Email: [email protected] - **Password: qwert*09 - Allow **location** when prompted. - Enter a **pickup** and **dropoff** address (any valid addresses; the test driver’s area is set globally). - Select a **vehicle type**. - The **"GO Select and Pay"** button will now be **active** (no longer greyed out) because the driver from Step 1 is online. If it is still greyed out, ensure the driver app is open and the driver has tapped **Go** to go online and has granted location. - Tap **"GO Select and Pay"** and choose **in-vehicle payment** (pay to the driver at the end of the trip) so you can test the full flow without entering card details. Then confirm. - You can then follow the same trip in the **driver app** (accept trip, navigate, complete) and see all corresponding screens in the **rider app** (driver location, status, payment, completion). ### Step 3 – What you can verify - All booking and payment screens in the rider app. - **In-vehicle payment** option and full trip flow. - Real-time sync: actions in the driver app (accept, start, complete) reflect immediately in the rider app. - Trip completion and, if applicable, rating/receipt screens. ## Summary - **StartGO** and **StartGO Driver** run in real time and must be **used together**: driver online first, then rider. Without this, **“GO Select and Pay”** stays greyed out and the flow cannot continue. **Design (Guideline 4):** This app is designed and optimized for **iPhone** only. It is not optimized for tablet layout; on iPad it runs in iPhone compatibility mode. We ask that design and usability be evaluated on **iPhone** devices. Thank you for testing StartGO.