Preview
Description
Solve problems faster with remote support using augmented reality. Enable your remote technician to connect to off-site locations and troubleshoot issues by easily seeing the environment as if they were there. Leverage camera sharing from your mobile device along with interactive augmented reality annotations and two-way communication to troubleshoot, guide, and resolve issues live. Quick Guide: 1. Download and launch AR On-Prem app on your iPhone/iPad. 2. Share the session ID with your remote technician. 3. That’s it! Your technician can now provide the remote support you need! *Technician will need to subscribe AR feature from Splashtop On-Prem license to utilize. *AR feature is supported by Splashtop Gateway v3.28.0+ and Splashtop On-Prem app v3.6.8.0+ Key Features: - Cross-Platform - Bidirectional camera sharing between desktop and mobile - Interactive AR annotations - Two-way VoIP communication - Session recording - Session notes - Freeze frame - Remote turn flashlight on/off - SSO integration - Device management - User management
What's New
Version 3.8.4.7 2026-08-17
- AR On-Prem app is compatible with Gateway v3.36.x or higher. - Enhanced AR performance and better thermal management. - Improvements and bug fixes. Technical Analysis
Package Overview Basic metadata
Bundle ID
com.splashtop.enterprise.sos-ar Current Version 3.8.4.7
Minimum iOS 16.0
Package Size App Store Size
Package Metadata 1 / 4 version records
Detailed binary, privacy manifest, framework, and Info.plist results have not been indexed for this package yet. The verified App Store and archive metadata above remains available.
Developer Information
Known Version Records
1 version record with stored package metadata • 4 known version records
Stored metadata does not guarantee a package is currently available to download.
| Details | Version / IDs | Version date | Action |
|---|---|---|---|
 5.5 MB | v3.7.405 App Store ID: 876985404Build: 48 | 2025-08-05 08:59:14 | Get Version |
| Not archived | App Store ID: 870278055 | Unknown | Request Version |
| Not archived | App Store ID: 865009922 | Unknown | Request Version |
| Not archived | App Store ID: 864010285 | Unknown | Request Version |