Preview
Description
Web Help Desk Mobile enables your Apple iOS device to receive SMS text messages from SolarWinds Web Help Desk each time a customer ticket is created or updated. Web Help Desk Mobile is not a standalone application. To receive SMS text messages, you must have a user account on a supported server running SolarWinds Web Help Desk version 12.1 or later and an Apple Push Notification Service (APNS) certificate. You can download SolarWinds Web Help Desk and the latest APNS certificate from the SolarWinds Customer Portal at https://customerportal.solarwinds.com. SolarWinds Web Help Desk is a web-based automated ticketing solution that helps you manage your IT support requests for both internal and external clients. This solution supports email ticket creation, automatic ticket assignment and escalation, asset management, and incident and problem management. You can download a trial version of SolarWinds Web Help Desk at https://webhelpdesk.com.
What's New
Version 1.7.0 2019-01-23
Remote notifications are fixed now. Technical Analysis
Package Overview Basic metadata
Bundle ID
com.webhelpdesk.WHDMobile Current Version 1.7.0
Minimum iOS 8.0
Package Size App Store Size
Package Metadata 1 / 12 version records
Detailed binary, privacy manifest, framework, and Info.plist results have not been indexed for this package yet. The verified App Store and archive metadata above remains available.
Developer Information
Known Version Records
1 version record with stored package metadata • 12 known version records
Stored metadata does not guarantee a package is currently available to download.
| Details | Version / IDs | Version date | Action |
|---|---|---|---|
 5.45 MB | v1.7.0 App Store ID: 830043014Build: 1.7.0.10 | 2019-01-22 01:49:24 | Get Version |
| Not archived | App Store ID: 824431777 | Unknown | Request Version |
| Not archived | App Store ID: 823472616 | Unknown | Request Version |
| Not archived | App Store ID: 407142644 | Unknown | Request Version |
| Not archived | App Store ID: 85532826 | Unknown | Request Version |
| Not archived | App Store ID: 3366447 | Unknown | Request Version |
| Not archived | App Store ID: 3352252 | Unknown | Request Version |
| Not archived | App Store ID: 3270047 | Unknown | Request Version |
| Not archived | App Store ID: 3215042 | Unknown | Request Version |
| Not archived | App Store ID: 3145685 | Unknown | Request Version |
| Not archived | App Store ID: 3085125 | Unknown | Request Version |
| Not archived | App Store ID: 2859792 | Unknown | Request Version |