Preview
Description
Sandvik Remote Support provides expert help for troubleshooting - Connect and share your view with a mobile device or smart glasses with the right remote expert. - Stream live-video to show the situation at the site. - Collaborate with video, audio and chat in order to get help and guidance from the expert instantly. - Resolve the issues faster and get the job done. Smart request handling system for experts - Open a ticket with the Expert portal tools and connect with the field worker using mobile device or computer. - See field worker’s view and the exact situation at the site. - Guide the work in real-time and send annotated images, documents and links to the field worker. - Resolve issues together with the field worker. Features - Video & audio communication - Offline mode - Chat - Annotation tools - File transfer and storage - Language translation - Request handling and session storage - User management - Support for mobile devices and smart glasses - Secure communications - Integration and customisation
What's New
Version 5.57.2 2026-10-19
- Mention users in chat - Bug fixes and improvements Technical Analysis
Package Overview Basic metadata
Bundle ID
com.softability.remotesupport Current Version 5.57.2
Minimum iOS 15.0
Package Size App Store Size
Package Metadata 1 / 52 version records
0.0 / 5.0 (0 ratings)
Detailed binary, privacy manifest, framework, and Info.plist results have not been indexed for this package yet. The verified App Store and archive metadata above remains available.
Known Version Records
1 version record with stored package metadata • 52 known version records
Stored metadata does not guarantee a package is currently available to download.
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| 67.86 MB | v5.54.3 App Store ID: 887369527Build: 5.54.3 | 2026-09-17 10:31:24 | Get Version |
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