ConnexxaIQ

ConnexxaIQ is a messaging application that connects you with the organizations you are associated with — those you deal with as a customer, and the one you work for. Rather than navigating websites, portals, forms and helplines, you reach what an organization provides through a familiar medium: conversation. Ask a question, submit a request, follow something up or receive an update — all within a chat that behaves exactly as you would expect one to, and all of it kept separate from your personal messages. CONVERSATIONS THAT GET THINGS DONE Services delivered through conversation Whatever an organization offers, you reach it by speaking with them directly. The conversation carries you from the initial inquiry through to its conclusion, without ever leaving the thread. Respond without typing Select a button, choose from a list, or pick from the options presented to you — nothing to look up, nothing to spell correctly, nothing to get wrong. Details captured in the chat When something requires more from you, a short form opens within the conversation and your responses return directly to it. No external links to follow, no starting again elsewhere. Share whatever is needed Photographs, videos, documents and voice notes. Capture directly from the camera or select from your gallery. Preview anything you receive, and save it to your device when it is worth keeping. A clear view of what is outstanding Your home screen shows what has arrived, what has been answered and what is still awaiting a reply, organization by organization — so you know what needs your attention before opening a single chat. DESIGNED FOR PHONE AND TABLET On a tablet, ConnexxaIQ opens in two panes: your conversations on the left, the active chat on the right. On a phone, it presents a single, focused thread. SET UP TO SUIT YOU Choose a color theme, enable dark mode, adjust the text size, and control notification sound, vibration and whether media downloads automatically. GETTING STARTED 1. Enter the phone number registered by your organization. 2. Verify with the one-time code sent to you. 3. Open a conversation and begin.