Now Support App Icon

Now Support

Business • ServiceNow
4+ v22.3.0 Recorded price: Free App Store →
★★★★★
★★★★★
(27 App Store ratings)
IPA Analysis
Technical Specs
Bundle ID com.servicenow.support
Version 22.3.0
App Store Size 136.51 MB
Minimum iOS 18.0
Devices iPhone, iPad, iPod touch
Catalog release date 2020-04-24
Latest recorded version date 2026-11-02
Features & Support
Advisory 4+
Languages (26)
AR, BG, HR, CS, NL, EN, FI, FR, DE, HE, HU, IT, JA, KO, NB, PL, PT, RO, RU, ZH, SK, ES, SV, TH, ZH, TR
Top In App Purchases
No In App Purchases Listed

Preview

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Description

Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand. With Now Support Mobile, you can: • Track requests and move cases forward • Stay informed 24/7 with real-time notifications • Access our library of knowledge articles • Use our Service Catalog to fulfill requests faster • Get insights from Ask Kodi, our Now Virtual Agent • Save time and skip SSO by logging in with facial recognition or touch ID Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people. ​ © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

What's New

Version 22.3.0 2026-11-02
New • OS, App upgrade and instance incompatibility alerts support added. Fixed • The ‘Done’ button text on the barcode scan review screen is unreadable on iO...New • OS, App upgrade and instance incompatibility alerts support added. Fixed • The ‘Done’ button text on the barcode scan review screen is unreadable on iOS 26 • Selecting a link after a session becomes invalid opens Safari instead of logging out • Blank screen when leaving a requested item opened from Virtual Agent • Decimal values entered with a comma are accepted in the Count field when region is set to France • App crashes when opening an assessment task from a journey • Time sheet hours entered with a comma are converted to whole numbers when region is set to France • BlackBerry MAM versions of the apps show a blank screen at launch on iOS 27 • The onboarding pop-up reappears after switching instances • Removing an instance from the account list doesn’t clear the device trust credential • Quick links tiles ignore their configured background color • Team approval requests sometimes don’t appear on the Time Sheets tab • The bottom tab bar background color discrepancy iOS versions earlier than iOS 26 • Cards and fields are misaligned on some screens • App crashes when filtering search results by knowledge base Detailed release notes can be found on the ServiceNow product documentation website.

Technical Analysis

Package Overview Basic metadata
Bundle ID com.servicenow.support
Current Version 22.3.0
Minimum iOS 18.0
Package Size App Store Size
Package Metadata 0 / 99 version records
Detailed binary, privacy manifest, framework, and Info.plist results have not been indexed for this package yet. The verified App Store and archive metadata above remains available.

Developer Information

Website

Known Version Records

0 version records with stored package metadata • 99 known version records

Stored metadata does not guarantee a package is currently available to download.

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