Saliena Support

Saliena Support is the official reporting app for residents of Saliena Estate. Spotted a broken street light, a damaged bench, an overflowing bin or a pothole? Report it in under a minute and follow it through to completion. WHAT YOU CAN DO • Report an issue with photos or a short video • Add a short description and your address so the team knows exactly where to go • Track every report you have submitted: submitted, in process, completed or declined • Get a push notification when your report is completed, and send yourself a test from Profile • Rate how we handled it: above expectations, thank you, not fully satisfied or furious • Read reports in English, Latvian or Russian, with a translation on request • See the current readings from the Saliena weather station WORKS WHEN THE SIGNAL DOESN'T • Browse your reports and your profile offline - nothing disappears in airplane mode • Write a report with photos or video offline; it is saved on your phone and sent automatically when you are back online • Photos are compressed on your device, so reporting works well on a weak connection • Drafts save automatically, so you never lose a half-written report • Duplicate detection warns you if a neighbour has already reported the same thing PRIVACY Your reports are visible to you and to the Saliena estate management team. You can review your details and delete your account at any time from the Profile screen. Saliena Support is provided by Saliena SIA for the residents of Saliena.