Preview
Description
AD Help Desk allows secure administrator of Microsoft's Active Directory from your iOS device. This application will work “Out of the box”, requiring absolutely no modifications to your Active Directory infrastructure. The only requirement is that you have connectivity to your domain from your iOS device (often times requiring a VPN if you are not on an internal network).
AD Help Desk is 100% secure. All traffic between the domain controller and the iOS device is encrypted. AD Help Desk strives to give you the ease of ADUC or ADAC and the power of ADSI. With AD Help Desk you can: -Create, delete, move or rename ANY object in the directory. -Edit any non-binary attribute of ANY object in the directory (including exchange attributes). -Reset passwords or unlock user accounts in seconds. -Perform administrative tasks across domain boundaries. -Perform just about any task you might want to perform that involves Active Directory. AD HelpDesk is aware of any schema extensions that you may have made in your domain. This means that you truly can create or edit ANY object regardless of whether the object type is a custom object, or a stock object type (like user, group, computer, etc). AD HelpDesk is THE native iPad or iPhone touch interface for Active Directory. Once you start using AD HelpDesk, it will quickly become your preferred way of administering your Active Directory domain.
What's New
Version 4.5 2017-10-02
This update from Apple will improve the functionality of this app. No new features are included. Fixes for crashes introduced by iOS11 Version 4.1 2015-07-07
Added several new translations Version 4.0 2015-05-23
- Several updates for iOS 8 - A few small feature requests and minor bug fixes Version 3.75 2013-09-06
Performance and search optimizations. Version 3.7 2013-08-12
*Fixed an issue with searching with a search base configured *Optimization of locked account search. Version 3.6 2013-08-06
-Missing Translations -Fixed some problems with versions of iOS before 6.0 -Other minor bug fixes. Version 3.52 2013-07-24
Fix a crash when viewing membership on iPad with iOS6. Version 3.5 2013-07-16
-Fixed a "Access Denied" error. This error could happen when adding a user to a group. -Support for iPhone5 Version 3.0 2012-07-17
This version of AD HelpDesk is a major update which aims to make AD HelpDesk a complete replacement for tools such as ADU&C and ADSI edit. New capabilities in...This version of AD HelpDesk is a major update which aims to make AD HelpDesk a complete replacement for tools such as ADU&C and ADSI edit. New capabilities include: -Support for cross-domain management -Ability to delete objects from AD (using swipe to delete) - Ability to create any object -Ability to edit any non-binary attribute of any object in the directory (including special editors for multi-valued string attributes, time based attributes like account expires, and DN based attributes like manager) -Moving and renaming of any object -Viewing and editing of any object type in the directory (beyond users, computers, and groups) -Triggering of VPN on demand -Support for IPV6 networks Please take a moment to review AD HelpDesk or give it a rating if you like what we have done. Version 2.15 2011-12-09
Fix a crash that could happen in iOS5 handling error conditions. Frequently this manifested itself when attempting to connect to an unavailable domain controll...Fix a crash that could happen in iOS5 handling error conditions. Frequently this manifested itself when attempting to connect to an unavailable domain controller, but occasionally other error conditions would cause the problem as well. App Store User Reviews
Wayne298 2020-08-15
This app is UNDER-Rated
I have used this app for years over native VPN and it is the best app in the App Store for SysAdmins to make changes to AD objects, with NO need for any agent o...I have used this app for years over native VPN and it is the best app in the App Store for SysAdmins to make changes to AD objects, with NO need for any agent on domain controllers. This app should be #1 and Apple recommended.
Insideout09 2019-10-04
Good on the go
Everything works great, Easy to reset passwords and unlock accounts while not at my desk
NeedsStuffToWork 2021-07-01
Would be great to have this verified for security purposes
The lack of disclosed privacy details is cause for concern. Getting access to the AD of an organization without disclosure of information use is a significant b...The lack of disclosed privacy details is cause for concern. Getting access to the AD of an organization without disclosure of information use is a significant breach potential. With today’s atmosphere of cyber security needs an app must be better than “no details provided”.
Hyris 2010-09-30
MUST HAVE for any IT professional!
One of our users account information had been written down on a post it note (Not the smartest thing) and it was stolen along with their laptop. Obviously this...One of our users account information had been written down on a post it note (Not the smartest thing) and it was stolen along with their laptop. Obviously this is a huge problem on it’s own. But we needed to change the users credentials ASAP, and I found out about this while I was out running. I just whipped out my phone, vpn’d in and locked the user account within about 2 min. Normally I would have had to get back to my car and then drive for another 15-20 min in order to take care of this. This App saved me from having to give up on my workout for the day, and it also may have saved the company a lot of headache. This is only one of several times I have found it useful. I would gladly pay for it 10 times over for the amount of freedom it has given me!
615Angel 2023-10-28
App not working on iPad
I have used the Lite version on my phone for years. Wanted to add to iPad. It crashes upon search. Wish I had read all of the reviews because I just paid $15 fo...I have used the Lite version on my phone for years. Wanted to add to iPad. It crashes upon search. Wish I had read all of the reviews because I just paid $15 for an app that will not work on my iPad.
NotableFrenzy 2021-09-28
Unusable in iPadOS 15
Crashes when searching for a user in iPadOS 15. Now unusable. I tried to report this to the developer privately, but wasn’t successful in doing so.
CaribbeanKid83 2020-11-13
App Stopped Working
App just stopped working. When I contacted support I was informed that the company got bought out and app is no longer supported. Don’t waste your time or money...App just stopped working. When I contacted support I was informed that the company got bought out and app is no longer supported. Don’t waste your time or money.
Galnar 2018-11-25
Works, kind of, in a pinch
Crashes constantly, unintuitive process to reset to a different password than the default reset password
Scott//34567 2022-01-10
Is this a broke for the IPAD?
Any Search kicks you right out of the app. 15.2
BanditoB 2012-07-18
Must-Have App
AD Help Desk is a must-have app for Windows system admins! It makes Active Directory management tools available to you from virtually any location that you hav...AD Help Desk is a must-have app for Windows system admins! It makes Active Directory management tools available to you from virtually any location that you have connectivity. I use it daily, mostly for account unlocks and password resets, and it allows me to take care of the issue right then and there no matter where I'm located. Being able to handle these issues immediately is great and it keeps my users happy, too! Finally, the application has progressed very nicely over time and has received regular updates and now has added a number of useful new features.
Technical Analysis
Package Overview Basic metadata
Bundle ID
com.adhelpdesk.mobileadhelpdesk Current Version 4.5
Minimum iOS 8.0
Package Size App Store Size
Package Metadata 0 / 18 version records
Detailed binary, privacy manifest, framework, and Info.plist results have not been indexed for this package yet. The verified App Store and archive metadata above remains available.
Related Apps
Developer Information
Known Version Records
0 version records with stored package metadata • 18 known version records
Stored metadata does not guarantee a package is currently available to download.
| Details | Version / IDs | Version date | Action |
|---|---|---|---|
| Not archived | App Store ID: 841386832 | Unknown | Paid / Arcade |
| Not archived | v4.0 App Store ID: 811750354Build: 4.0 | 2015-05-23 19:39:30 | Paid / Arcade |
| Not archived | v3.75 App Store ID: 16262833Build: 3.75 | 2013-09-06 23:34:56 | Paid / Arcade |
| Not archived | v3.7 App Store ID: 16048436Build: 3.7 | 2013-08-12 04:07:26 | Paid / Arcade |
| Not archived | v3.6 App Store ID: 16003861Build: 3.6 | 2013-08-06 06:53:41 | Paid / Arcade |
| Not archived | v3.52 App Store ID: 15896208Build: 3.52 | 2013-07-24 21:19:30 | Paid / Arcade |
| Not archived | v3.5 App Store ID: 15788585Build: 3.5 | 2013-07-16 18:52:25 | Paid / Arcade |
| Not archived | v3.0 App Store ID: 9060855Build: 3.0 | 2012-07-17 03:39:28 | Paid / Arcade |
| Not archived | v2.15 App Store ID: 5290417Build: 2.15 | 2011-12-09 12:15:51 | Paid / Arcade |
| Not archived | v2.1 App Store ID: 4925777Build: 2.1 | 2011-11-22 16:09:42 | Paid / Arcade |
| Not archived | v2.0.1 App Store ID: 4075431Build: 2.0.1 | 2011-09-02 17:38:10 | Paid / Arcade |
| Not archived | v2.0 App Store ID: 3833352Build: 2.0 | 2011-06-22 02:43:32 | Paid / Arcade |
| Not archived | v1.52 App Store ID: 3506977Build: 1.52 | 2011-03-16 23:52:44 | Paid / Arcade |
| Not archived | v1.51 App Store ID: 3293072Build: 1.51 | 2011-01-05 21:25:31 | Paid / Arcade |
| Not archived | v1.5 App Store ID: 3236547Build: 1.5 | 2010-12-17 02:02:31 | Paid / Arcade |
| Not archived | v1.11 App Store ID: 2859722Build: 1.11 | 2010-08-06 19:34:14 | Paid / Arcade |
| Not archived | v1.1 App Store ID: 2835014Build: 1.1 | 2010-07-29 20:18:45 | Paid / Arcade |
| Not archived | v1.0 App Store ID: 2532124Build: 1.0 | 2010-04-13 23:02:22 | Paid / Arcade |