Repair Spots

Repair shop software built for the counter and the bench. Check a device in with a few taps, keep every job on track, and know your numbers without opening a spreadsheet. Say the job in one sentence, out loud or typed, and SpotsPOS fills in the ticket for you. CHECK IN REPAIRS FAST - Describe it, we fill it in: say "iPhone 15 Pro, cracked screen, needs it by Friday" and SpotsPOS fills in the device, the problem and the priority - Or pick device type, brand, model and problem in four taps - Passcodes, notes and photos stay on the ticket - Warranties on every repair, with time left shown on the ticket EVERY REPAIR, ON TRACK - The Repairs screen is your whole bench: high priority jobs on top, ready for pickup and waiting on parts one tap away - Find any ticket by IMEI, name or ticket number - On iPad, Repair Board shows every open repair as a card you drag to its next status - Status updates go out to the customer on their own, and every finished repair can ask how it went - Repair Advisor gives the technician best practice guidance right on the ticket SPOTS INTELLIGENCE - Ask your shop anything: "How's today going?" or "What's running low?" and get the number, a chart and the list behind it - On iPhones and iPads with Apple Intelligence, the answers are worked out on the device, from your own data - Parts your shop usually uses for a repair, a plain summary of any ticket and checkout suggestions BUYBACKS AND DEVICE MANAGEMENT - Buy a device from a customer, grade it, make an offer and pay when they accept, all in one form - Every used and refurbished device grouped by model and tracked unit by unit by IMEI or serial - Filter units for sale, sold or loaner, and see what your buybacks earn SELL, STOCK AND REPORT - Parts and labor are already on the ticket; take off the deposit and check out at the counter - Parts inventory updates itself, with low stock alerts and purchase orders - Inventory counts with barcode scanning, plus a full history of every adjustment - Sales against profit, end of day reports and Business Health with goals and trends - Receipts by text, email or Epson and Star printers, plus barcode labels KEEPS WORKING OFFLINE When the internet drops, your repairs, customers, sales, orders and inventory stay on screen. Look up a ticket, a price or a customer and keep the counter moving. Changes wait until you are back online. BUILT FOR YOUR WHOLE SHOP - Appointments that turn into repair tickets when the customer arrives - Time logs per ticket, so you know what a job really took - Every location from one login, with repair transfers between shops - Everyone signs in with their own PIN and sees only what their role allows - Import customers, inventory and devices from a CSV file - Webhooks send repairs and sales to the tools you already use - Ready for iPhone Duo - English, Spanish and French Works on iPhone and iPad, with a web portal for the office. Start with a free 14-day trial. Plans are available inside the app. Terms of Use: https://spotspos.com/terms