FixFile

FixFile is the simple way to report a problem where you live and keep a clear record of what happens next. Take a photo, describe the issue, and send it. Your letting agent or landlord receives it straight away, and everything — the report, the photos, the dates, the messages — is stored in one place that both of you can see. REPORT A PROBLEM PROPERLY Photos and video, a short description, and the date and time recorded automatically. No more trying to remember when you first mentioned the leak. SEE WHAT'S HAPPENING Follow your report from the moment it's sent to the moment it's fixed. See when it was received, who's handling it, and when a tradesperson is coming. TALK TO EVERYONE IN ONE THREAD Message your landlord or agent and the tradesperson doing the work, in the same conversation. No missed calls, no lost texts. KEEP THE RECORD Every report, photo and message stays in your history. If a problem comes back, or if you ever need to show what was reported and when, it's all there with dates attached. BUILT FOR HOW RENTING ACTUALLY WORKS Damp and mould, heating failures, leaks, electrical faults, broken locks — the things that matter, logged clearly and dealt with in order of urgency. FixFile is free to download. To connect to your property, you'll need an access code from your landlord or letting agent. SUPPORT Questions? Visit fixfile.co.uk