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1.Mission – Vision: A VISION of Customer Relationship NAOS Marketing provides adapted, scalable, multichannel and top quality solutions for customer relationship management. NAOS Marketing guarantees an optimal return on investment to its international, regional and local top brand clients. A MISSION Combining state-of-the-art equipment, with industry expertise and a pool of qualified and continually trained agents, NAOS Marketing offers quality and added value to clients, assisting them in developing new markets, in increasing their sales and in handling multichannel customer relationships, 24 x 7 x 365. 2.Company history: Specialist of customer relationship management, NAOS Marketing was created in 2007 first to answer the demand of French IT companies (HP France, Bouygues Telecom) and contact centers (Equipage, Aveli) searching for quality in outsourcing. Nowadays, NAOS Marketing is present and developing in Middle East markets (Egypt, Algeria, Lebanon, Palestine, Sudan). 3. Our values: Quality first! The reason of the creation of NAOS Marketing was to provide the French market with outsourced outbound calls with the European quality at off shoring prices. NAOS Marketing cannot be the oldest, the biggest… contact center in Egypt. Hence, we have decided to be the best quality contact center. For the sake of the customer and the supplier, NAOS Marketing has always believed in long term customer relationship, as we do our best to keep our customers always satisfied, hence reactivity is one of our mottos. NAOS Marketing has proven excellence in the management of your customer relationship in various languages : • English