Name: OpenText Service Management
Author: OpenText

Technical Specs

Bundle ID com.mf.itsma.mobile.app

Version 26.4

App Store Size 43.57 MB

Minimum iOS 26.0

Devices iPhone, iPad, iPod touch

Catalog release date 2018-02-16

Latest recorded version date 2026-10-16

Features & Support

Advisory 4+

Languages (20)

AR, DA, NL, EN, FR, DE, EL, HE, IT, JA, KO, NB, PL, PT, RU, ZH, ES, SV, TR, VI

Top In App Purchases

No In App Purchases Listed

Preview

Description

OpenText Service Management gives end users and agents secure mobile access to essential service workflows. Service Portal mode helps end users quickly find services, submit requests, review approvals, and manage resolved tickets. Users can also access smart ticketing, Virtual Agent support, and multi-tenant environments. Agent mode helps support teams search requests and incidents, work from personal views, apply list filters, update records, post comments, and capture solutions. Agents can also view person details and contact users directly from the app. Important: OpenText Service Management connectivity is required. Activate the app using a QR code from your company’s Service Management website, or request an activation URL from your IT administrator.

What's New

Version 26.4 2026-10-16

Highlights: Enhanced visual design for the Smart Feed and Quick Launch sections Extended Customer Service Management (CSM) capabilities: customers can now brows...

Technical Analysis

Package Overview Basic metadata

Bundle ID com.mf.itsma.mobile.app

Current Version 26.4

Minimum iOS 26.0

Package Size App Store Size

Package Metadata 0 / 90 version records

4.5 / 5.0 (10 ratings)

Detailed binary, privacy manifest, framework, and Info.plist results have not been indexed for this package yet. The verified App Store and archive metadata above remains available.

Developer Information

Website

Known Version Records

0 version records with stored package metadata • 90 known version records

Stored metadata does not guarantee a package is currently available to download.

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