osbert

Osbert helps hospitality venues recover revenue from lapsed regulars. See who has gone quiet, understand why, and reach out with personalised AI-drafted messages you can approve, edit or skip. Track feedback and grievances, keep a clear customer CRM, and measure recovery outcomes from your phone. Built for restaurants, bars and venues that want their regulars back—without another spreadsheet. Features: • Opportunity queue for lapsed and at-risk guests • AI-drafted email and SMS winback messages • Feedback and grievance capture with sentiment • Customer CRM with import from POS, bookings or CSV • Venue KPIs and recovery outcome tracking Sign in with your Osbert venue account to get started.