Get It Done (GID)

GID is a powerful property and facilities management platform built for property administrators, branch managers, maintenance teams, and contractors. Whether you're managing a single site or a portfolio of branches across multiple regions, GID gives your team everything they need to stay on top of maintenance, compliance, and operations — from any device. KEY FEATURES Ticket Management Raise, assign, track and close maintenance tickets from anywhere. Attach photos, add notes, manage quotes, approve spend, and generate award letters — all within the app. Tickets support priority levels, job type selection, AI-assisted skill matching, and full audit history. Contractor Management Invite contractors via secure registration links, review pending applications, manage contractor profiles, and track check-ins via QR code scanning. Flag no-shows, rate performance, and manage your approved contractor network with ease. Walk of Honour Conduct structured weekly branch inspections with scored checklists. Branch managers complete inspections on-site, while regional managers and administrators get a consolidated view across all branches with region-level scoring and performance trends. AI-Powered Insights Get a daily AI briefing tailored to your role and scope — open tickets, compliance status, contractor activity, and operational highlights. Ask follow-up questions to Nico, your AI assistant, directly within the app. Asset Register Maintain a full register of building assets with health status tracking, service history, and compliance badges. Monitor HVAC, generators, fire equipment, CCTV, and more. Quote & Spend Management Manage the full quote lifecycle — request quotes, compare submissions, approve or reject, set budgets, and track spend against approved amounts with full approval history. Compliance Tracking Track HVAC servicing, fire extinguisher inspections, generator maintenance, CCTV health, and access control — all with status indicators and overdue alerts. Operational Health Index (OHI) Monitor your property's overall health score across all compliance and maintenance categories. Regional managers see aggregated OHI across their region. Executives and board members get a portfolio-wide view. Role-Based Access GID supports a full role hierarchy — Property Administrators, Property Team, Branch Managers, Regional Managers, Board members, Maintenance staff, Contractors, and Tenants — each with a tailored dashboard and access rights. Schedule Management View and manage contractor and maintenance schedules to avoid conflicts, track upcoming visits, and ensure coverage across your portfolio. DESIGNED FOR - Property management companies - Facilities management teams - Regional and multi-branch operations - Maintenance contractors - Building owners and trustees GID connects your entire property operations team in one place — reducing response times, improving accountability, and giving management real-time visibility across every site.