HKL Waiter

HKL Waiter is the table-side ordering companion for restaurants, cafes and hotels running on HisabKarLay. Your floor staff take orders at the table on their iPhone, the kitchen gets its ticket in seconds, and the bill is ready the moment the guest asks for it. TABLE-SIDE ORDERING • Take the full order standing at the table — no paper slips, no walking back to a terminal • Search the menu instantly and add items with a tap • Assign one or more tables to a single order for larger parties • Add a note so the kitchen gets it right the first time KITCHEN ORDER TICKETS (KOT) • Send the order to the kitchen as soon as it's confirmed • Print the KOT and the customer bill separately from the same order • Keep the floor and the kitchen working from the same list OPEN TABS & LINE ORDERS • Suspend an order to keep a table's tab running • Pull up any open line order, add to it, and settle when the guest is ready • See every suspended sale on the floor at a glance SERVICE TYPES & STAFF • Handle dine-in, takeaway, delivery and any other service type you configure • Assign a service staff member to each order so every table has an owner • Apply service charges automatically BILLING THAT'S READY WHEN THEY ARE • Apply discounts and taxes on the spot • Generate a clean PDF bill, print it or share it directly • Take payment and close the table in a few taps WORKS WHEN THE WI-FI DOESN'T • Keep taking orders straight through a Wi-Fi or data outage • Everything is saved securely on the device as you work • The moment you're back online, the floor's orders sync on their own • No lost tickets and no re-entering the shift by hand REPORTS • Daily sales and collection summaries • Item-wise and staff-wise performance • Know how the shift went before you cash out BUILT FOR YOUR LANGUAGE Full support for English, Urdu and Arabic, including right-to-left layouts. WHO IT'S FOR Restaurants, cafes, dhabas, bakeries, hotel dining rooms and any food business where staff take orders on the floor. HKL Waiter connects to your existing HisabKarLay business account. Tables, menu items and service types are managed on the server and synced to the device. An active account is required to sign in.