TechPro App Icon

TechPro

Business • Micro Key Solutions
4+ v3.0.1 Recorded price: Free App Store →
★★★★★
★★★★★
(5 App Store ratings)
IPA Analysis
Technical Specs
Bundle ID com.microkey.TechProApp
Version 3.0.1
Latest Recorded Package Size 12.13 MB
Minimum iOS 6.0
Devices iPhone, iPad, iPod touch
Catalog release date 2014-02-14
Latest recorded version date 2021-04-15
Features & Support
Vision Pro
Advisory 4+
Languages (2)
English, German
Top In App Purchases
No In App Purchases Listed

Preview

TechPro screenshot 1 TechPro screenshot 2 TechPro screenshot 3 TechPro screenshot 4 TechPro screenshot 5 TechPro screenshot 6 TechPro screenshot 7 TechPro screenshot 8 TechPro screenshot 9 TechPro screenshot 10 TechPro screenshot 11 TechPro screenshot 12 TechPro screenshot 13 TechPro screenshot 14 TechPro screenshot 15 TechPro screenshot 16 TechPro screenshot 17 TechPro screenshot 18 TechPro screenshot 19 TechPro screenshot 20 TechPro screenshot 21 TechPro screenshot 22 TechPro screenshot 23 TechPro screenshot 24 TechPro screenshot 25

Description

Empower your technicians to service accounts on the go! Micro Key Solutions’ Tech Pro app allows alarm technicians and installers to receive and manage their service tickets from their smartphone. This application will reduce drive time and labor hours, while greatly increasing the overall efficiency of your service department. Tech Pro Features: · Place accounts on/off test – Free up your Central Station operators · Live Inventory Tracking - manage truck and main warehouse inventory from the field · Customer signature capture – allow customers to sign off on completed service tickets · Zone Testing – View and edit zone lists · Payment Processing – Allow technicians to process payments for completed tickets in the field · Service History – view complete service history and alarm history of accounts · Increase Productivity – Reduce drive time and labor hours and increase billable hours · Customizable Branding - Choose color scheme to match your company · Contact Management – view and edit customer contact information

What's New

Version 3.0.1 2016-01-27
This app has been updated by Apple to display the Apple Watch app icon. Re-themed color to match other Microkey products. Enlarged touch area for menu access.
Version 2.0.5 2016-01-08
Changes to Zone information and data retrieval
Version 2.0.4 2015-09-09
Increased timeouts for server connections.
Version 1.1.0 2014-07-02
Updated with the following features: * PDF of work order can be seen from Completion form on a completed work order * Part is now shown on the Panel Detail fo...Updated with the following features: * PDF of work order can be seen from Completion form on a completed work order * Part is now shown on the Panel Detail form * Default warehouse is set when adding inventory to the installation - defaults to the users default warehouse * Legal Disclaimer is now shown correctly * Appointments that are created without a work order now show on the Home Screen but does not have any interaction available * A "Signed By" text field is now shown on both the Completion Screen as well as the Payment Screen

App Store User Reviews

Jet7flames 2016-10-15
★★★★★
★★★★★

Major Money/Time Saver

It was tough moving away completely from paper after doing it all these years. After getting adjusted, our company can truly see the time and money saved from m...It was tough moving away completely from paper after doing it all these years. After getting adjusted, our company can truly see the time and money saved from moving to this digital platform. Minimizing data entry and paperwork, converting our stockroom into the same platform, giving all techs their schedules on the go, and much more... my only complaint is the timeout protocol. You have to stay active or you are required to force close the app and start all over. It would be nice if the timeout protocol was set to 8 hours or heck, even 2 hours. We cannot complete a service call without having to close the app and reboot everything. This one change would make a huge difference for us. Also, keep updating the app so people at least think you are trying to work on improvements... Again, this is an incredible overall service platform.
Weluv8ball 2014-07-17
★★★★★
★★★★★

Still not there

Alarm history takes forever to load and still cannot access and edit the zone descriptions. Techs are still using web tech instead
dperalra63 2023-10-02
★★★★★
★★★★★

Excellent APP

This app allows the live update of the database so that my tech’s do not have to call in or wait for the work order on paper for the information. They can take...This app allows the live update of the database so that my tech’s do not have to call in or wait for the work order on paper for the information. They can take the Payment and send a detailed email to the customer with all the information.
Alarmtechy 2014-04-04
★★★★★
★★★★★

Needs some work.

Would like to see different layout options, or a revised app. Currently app is only useful if your company completely uses the scheduling features in MKMS. From...Would like to see different layout options, or a revised app. Currently app is only useful if your company completely uses the scheduling features in MKMS. From our experience we would prefer to have an app to be able to list all open workers and what tech they assigned to. This is more beneficial so the technician is responsible and held accountable for scheduling and working other work orders into their spare time. This is more beneficial since secretary's don't always know how much time to a lot for certain service calls since they are not technically savy. This is also labor saving so the tech can work other calls into their spare time when in a certain area. Currently this app doesn't fit most needs unless you have a dedicated person responsible for nothing but scheduling, and this is not cost effective.
Luaron 2015-01-30
★★★★★
★★★★★

Amazing!

I need this.
burgalarmguy 2015-08-20
★★★★★
★★★★★

Please fix bugs

This is the most glitchy app I've ever used. Locks up and takes FOREVER to switch from screen to screen, also can't it all be done on one screen????!!!!

Technical Analysis

Package Overview Basic metadata
Bundle ID com.microkey.TechProApp
Current Version 3.0.1
Minimum iOS 6.0
Package Size Latest Recorded Package Size
Package Metadata 1 / 22 version records
Detailed binary, privacy manifest, framework, and Info.plist results have not been indexed for this package yet. The verified App Store and archive metadata above remains available.

More by Micro Key Solutions

Developer Information

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Known Version Records

1 version record with stored package metadata • 22 known version records

Stored metadata does not guarantee a package is currently available to download.

Details Version / IDs Version date Action
TechPro icon
12.13 MB 		v3.0.1
App Store ID: 841448475Build: 3.0.0.1 		2021-04-15 18:32:34 Get Version
TechPro icon
Not archived 		App Store ID: 824592592 Unknown Request Version
TechPro icon
Not archived 		App Store ID: 816280867 Unknown Request Version
TechPro icon
Not archived 		App Store ID: 816142850 Unknown Request Version
TechPro icon
Not archived 		v3.0.1
App Store ID: 815942267Build: 3.0.1 		2016-01-28 00:08:36 Request Version
TechPro icon
Not archived 		App Store ID: 815758739 Unknown Request Version
TechPro icon
Not archived 		App Store ID: 815599392 Unknown Request Version
TechPro icon
Not archived 		v2.0.5
App Store ID: 815546664Build: 2.0.5 		2016-01-08 17:13:57 Request Version
TechPro icon
Not archived 		v2.0.4
App Store ID: 811881723Build: 2.0.4 		2015-09-09 02:27:11 Request Version
TechPro icon
Not archived 		v2.0.2
App Store ID: 811722231Build: 2.0.2 		2015-02-05 01:34:12 Request Version
TechPro icon
Not archived 		v2.0.1
App Store ID: 811490668Build: 2.0.1 		2015-01-10 17:54:05 Request Version
TechPro icon
Not archived 		v2.0.0
App Store ID: 729392656Build: 2.0.0 		2014-10-13 04:08:41 Request Version
TechPro icon
Not archived 		v1.1.5
App Store ID: 691953856Build: 1.1.5 		2014-08-28 22:12:31 Request Version
TechPro icon
Not archived 		v1.1.3
App Store ID: 635862642Build: 1.1.3 		2014-07-19 22:21:04 Request Version
TechPro icon
Not archived 		v1.1.2
App Store ID: 618912687Build: 1.1.2 		2014-07-09 19:42:10 Request Version
TechPro icon
Not archived 		v1.1.0
App Store ID: 613833000Build: 1.1.0 		2014-07-02 22:16:15 Request Version
TechPro icon
Not archived 		v1.0.7
App Store ID: 599332664Build: 1.0.7 		2014-06-13 04:48:11 Request Version
TechPro icon
Not archived 		v1.0.6
App Store ID: 589202683Build: 1.0.6 		2014-05-20 18:44:17 Request Version
TechPro icon
Not archived 		v1.0.4
App Store ID: 567338731Build: 1.0.4 		2014-05-02 08:14:58 Request Version
TechPro icon
Not archived 		v1.0.3
App Store ID: 504482760Build: 1.0.3 		2014-04-02 05:56:11 Request Version
TechPro icon
Not archived 		v1.0.2
App Store ID: 414532641Build: 1.0.2 		2014-02-22 02:29:38 Request Version
TechPro icon
Not archived 		v1.0.1
App Store ID: 294152652Build: 1.0.1 		2014-02-14 00:07:47 Request Version