My Policy Access

Your insurance account in one place My Policy Access helps you manage your insurance information, stay connected with your licensed agent and get support when you need it. View your policy details, review plan benefits, upload important documents, send messages and request help from one convenient account. Stay connected with your licensed agent Call, text, email or chat with your assigned licensed insurance agent. Your agent can help you review current coverage, understand available plan benefits, answer policy questions, request or review documents, update account information and explore additional insurance options. View your policy and coverage details Keep important insurance information organized, including insurance type, carrier, plan name, coverage status, effective date, premium information, deductible, maximum out-of-pocket amount and plan documents. Policy information may be entered or updated by your assigned agent. Contact your agent or insurance carrier to confirm current coverage details. Review plan benefits Request help understanding benefits that may be included with your current plan. Depending on your coverage, location and eligibility, your licensed agent may help you review available options related to dental, vision, hearing, over-the-counter benefits, additional insurance coverage and other plan benefits. Benefits, availability and eligibility vary by plan, location and individual circumstances. Upload important documents Upload supported documents directly from your phone, including insurance cards, Medicare cards, Medicaid cards, government-issued identification, proof of income, eligibility notices and other requested documents. Message your agent Send messages, receive document requests and stay informed about important account actions. Notifications may include new agent messages, document requests, policy-information updates, coverage-review reminders and account actions requiring attention. Request help easily Submit a request for a callback, help with an insurance card, assistance reviewing a notice, updating personal information, uploading a document, reviewing current coverage, reporting a policy-status change or other insurance support. Secure account access My Policy Access uses secure account verification to help protect your information. Information in the app may be provided by you, your assigned licensed insurance agent, an insurance agency or connected service providers. My Policy Access is not affiliated with or endorsed by CMS, Medicare.gov, HealthCare.gov, any federal or state government agency, or any insurance carrier. Eligibility, enrollment, coverage, benefits, savings and policy approval are not guaranteed.