Gvoca

Gvoca turns phone orders into an organised, readable inbox for small businesses. Restaurants, pharmacies, wholesalers and trades take orders by phone all day - and many calls arrive after hours and pile up in voicemail. Gvoca keeps your existing business number and quietly captures every call, so you skim summaries instead of listening back to hours of messages. HOW IT WORKS - Keep your current business number - customers dial it exactly as before. - Set up call forwarding once, and forwarded calls are recorded automatically. - Each call is transcribed and summarised, then lands in your call inbox as clear, readable text. - Skim the summary, read the full transcript, play back the audio, and process the order in seconds. BUILT FOR BUSY MERCHANTS - Call inbox with transcripts, summaries and audio playback. - Daily call heatmap, unread and starred labels to find calls fast. - AI-drafted follow-up replies and reusable quick-reply templates. - Per-customer keyterms and language preferences for more accurate transcripts of your regulars. - Custom voicemail greeting for forwarded callers. - Blacklist unwanted numbers so they never reach your inbox. MARKETPLACE ORDERS - Open a shop, list your products and invite your customers. - Import your product catalogue with AI instead of entering everything by hand. - Buyers can place orders by voice - just talk, and Gvoca matches it to your products. - Buyers place structured orders that arrive right alongside your phone orders. - Two-way in-app messaging on every order, with push notifications. Gvoca is built for small merchants who live on the phone and want every order in one place - whether it came from a call or the marketplace.