Komatsu Service Support App

This application is designed to provide mobile function in PM visit support application especially for Mechanic. User can check assigned job schedule and Work Order detail such as machine location including the route on map, necessary parts, customer contact person and more. Accomplishment report including failure photos and customer signature is created even if offline situation, and the report will be synchronized in internet available environment. This application will decrease workload for your paperwork and make your job more valuable. ■Login This application requires the invitation to use. After getting your account, please input your ID and Password. ■Function -Sync You can download assigned Work Order in internet available environment. Downloaded Work Order can work in offline situation. -Parts Confirmation You can confirm necessary parts list in each Work Order and check parts delivery condition by swiping. -Calendar You can see your job schedule on calendar. By selecting Work Order, the detail will be shown. Service Complete status, Job hours , Used parts, Travel hours, Findings, Accomplishment comments, Recommendations and Signature should be filled out on Work Order screen by Mechanic.