feedbyte

FeedByte is the integrated feedback platform that helps teams capture, analyze, and act on customer sentiment in real time — across every location and touchpoint. Deploy instant emoji sentiment or detailed multi-step surveys via QR codes, web links, or physical kiosks. Then track results, close the loop with follow-up tasks, and reward loyal customers — all from one app. WHY FEEDBYTE - Real-time sentiment capture in under 3 seconds - AI-powered survey creation and response analysis - A simple Organization > Location > Station hierarchy that mirrors your business - 0-100 Health Score to track performance at a glance FEATURES - Instant emoji and detailed survey flows - QR codes, web links, and kiosk deployment - AI survey generation and insight summaries - Follow-up task inbox with assignees - Alerts when responses spike (email and SMS) - Loyalty rewards and redemptions - Sentiment analytics by location and station BUILT FOR Hospitality, healthcare, transit, retail, and education teams who want to stay connected to the voice of the customer. Get set up in minutes: create your hierarchy, deploy a survey, and watch your Health Score climb.