HelpHawk

HelpHawk helps small businesses manage customer conversations on WhatsApp with an AI assistant that handles enquiries, answers FAQs, and keeps your customers informed - even when you're away. How it works: Your AI assistant learns from the information you provide about your business - such as services, pricing, opening hours, and policies - to respond to common customer questions accurately and naturally. Key features: View and manage all your customer chats in one place AI assistant trained on your business information to answer customer enquiries Chat history at a glance Safe and responsible AI: HelpHawk is designed for professional business use only. All AI responses are generated based solely on the business information you provide, ensuring relevant and appropriate replies. The assistant includes built-in content moderation to filter objectionable or inappropriate content. Conversations that fall outside the assistant's scope are automatically flagged for human follow-up. Available for businesses using WhatsApp.