Neo Touch

Neo Touch is an all-in-one enterprise operations and field service management application built to streamline daily workflows, boost field productivity, and enhance customer satisfaction. Designed for service engineers, field technicians, sales executives, and operations teams, Neo Touch brings customer service CRM, field visit tracking, daily HRMS attendance, inventory tracking, and sales order processing into a single, intuitive interface. KEY FEATURES & CAPABILITIES: • Field Service & Ticket Management: View, update, and resolve customer service requests on the go. Log technician visits, update job statuses, capture resolution notes, and collect customer digital signatures. • Sales CRM & Lead Tracking: Track customer leads across the sales pipeline. Record client meetings, schedule follow-ups, and convert leads into active opportunities without missing a beat. • Smart Order Booking: Generate and submit sales orders directly from customer locations, reducing turnaround times and eliminating paper-based delays. • HRMS & Daily Attendance: Mark daily work attendance with secure location-verified check-in and check-out. View attendance history and manage daily shift activities. • Task & Job Management: Organize daily schedules, assign action items, and monitor progress across team members in real-time. • Inventory & Stock Visibility: Check stock availability, view spare parts information, and manage materials needed for service execution directly from the field. • Photo & Document Attachments: Attach photos, equipment inspection snapshots, and service reports directly to tickets and orders for transparent documentation. ACCESS & USAGE: Neo Touch is provided completely free of charge for authorized users, field representatives, and corporate clients. There are no advertisements, no in-app purchases, and no recurring subscriptions.