IDEA Platform

IDEA Platform connects facilities, IT, and supported operational requests in one staff-facing environment. Use guided reporting to provide the details your teams need to manage the work. REPORT SUPPORTED REQUESTS Submit facilities, maintenance, IT, and other operational requests supported by your organization's configuration. Include relevant details and supporting photos or files in the reporting workflow. CONNECT REQUESTS TO THE TEAMS THAT MANAGE THEM The mobile app connects staff intake to the broader IDEA Platform. Facilities, IT, and operations teams can route and assign requests, track work status, and maintain comments, files, and work records in IDEA. Platform workflows also support preventive maintenance and asset context, depending on the selected modules and configuration. FIND WORK IN ITS LOCATION In supported configurations, view campus maps and building floor plans, find rooms and equipment, and open mapped work orders to update progress and add comments. SUPPORT YOUR ORGANIZATION'S WORKFLOWS K-12 is a priority use case for IDEA, with facilities and IT requests alongside configured hazard and incident reporting. The platform model also supports operational work across sites. Available features depend on your organization's modules, configuration, and user permissions. GET STARTED Use the workflows enabled by your organization. For access or setup help, contact your organization's IDEA administrator. IDEA supplements organizational procedures and does not replace emergency services. Developed by IDEA Enterprises LLC. Learn more: https://idea-vis.com/ Product inquiries: [email protected] Previously listed as Guardian: Operations.