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Description
Hey Support is the mobile inbox for teams running a Hey Support AI agent on their website. Your agent answers customers day and night from your own site content, docs and FAQs. When somebody needs a person instead, this app is how you find out and how you reply. It exists for the moment you are away from your desk and a customer is waiting. What you can do - Watch every conversation your agent is handling, as it happens - Get a push notification the moment a visitor asks for a human - Take over a chat in one tap, answer as yourself, then hand it back to the agent - Leave internal notes your teammates can see and the customer cannot - Open captured leads next to the conversation that produced them - Switch between workspaces if you look after more than one business - Decline a handoff when nobody is free, so the visitor gets told instead of waiting Who it is for Founders and support teams who already run a Hey Support agent on their site. This is the staff side of the product. How to get started 1. Create your account and build your agent at hey.support. 2. Point it at your website, docs or FAQs so it has something to answer from. 3. Install the widget with one line of code, or through the Shopify, WordPress, Webflow or Framer install. 4. Sign in here with the same email. Your inbox is already there. A Hey Support account is required. Plans, billing and agent setup live at hey.support. Nothing is sold inside this app.
Technical Analysis
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Bundle ID
com.grandworks.heysupport Current Version 1.0
Minimum iOS 15.1
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