ZappService

ZappService is the mobile companion app for field service professionals and technicians. Access your company's service management platform from anywhere, track time, manage activities, and stay productive—even without an internet connection. DESIGNED FOR FIELD WORKERS This app is for employees and contractors who work for companies using the ZappService platform. Sign in with credentials provided by your company administrator to access your workspace. KEY FEATURES TIME TRACKING • Start and stop timers for service activities • Track billable hours automatically • Continue timing in the background • View elapsed time in real-time • Sync timers when back online ACTIVITY MANAGEMENT • Create detailed service activity reports • Record customer interactions and work performed • Add descriptions and notes • Attach photos from job sites • Track billable vs non-billable work • View activity history and status TASK MANAGEMENT • View assigned tasks from supervisors • See task priorities (urgent, high, medium, low) • Update task status (scheduled, in progress, completed) • Convert tasks to activities • Filter by due date and priority • Never miss a deadline PHOTO ATTACHMENTS • Capture photos directly from camera • Add multiple photos per activity • Document before/after work • Compress images automatically • Upload when connected VOICE-TO-ACTIVITY (AI POWERED) • Describe your work in Portuguese or English • AI extracts activity details automatically • Creates structured service reports • Saves time on data entry • Preview and edit before saving CUSTOMER ACCESS • View customer contact information • See customer addresses and details • Call or email customers directly • Access service history • Filter and search customers LOCATION TRACKING • Automatic location capture (with permission) • Track where work was performed • Add location to activities and timers • Privacy controls available NOTIFICATIONS • Get notified of new task assignments • Alerts for upcoming due dates • Activity approval notifications • Customize notification preferences • Quiet hours support OFFLINE MODE • Work without internet connection • Create activities offline • Run timers offline • Data syncs automatically when connected • Never lose your work DASHBOARD • View active timers at a glance • See today's tasks • Recent activity summary • Quick action shortcuts MULTI-TENANT SUPPORT If you work for multiple companies using ZappService, easily switch between workspaces after signing in. WHO IS THIS APP FOR? • Field service technicians • Maintenance workers • Installation specialists • Repair technicians • Mobile contractors • Service professionals • Any employee whose company uses ZappService REQUIREMENTS • You must have an account created by your company's ZappService administrator • Your company must have an active ZappService workspace • Contact your supervisor or IT department for login credentials PRIVACY & SECURITY • Secure authentication with device fingerprinting • Encrypted data storage • Location tracking requires permission • GDPR compliant • Data belongs to your employer NOT A CONSUMER APP This is an enterprise/business tool. Individual users cannot sign up directly. Your company administrator must provide access credentials. ABOUT ZAPPSERVICE ZappService is a comprehensive service management platform for small to medium businesses. Companies manage operations, billing, contracts, and teams through the web platform at zappservice.app. This mobile app gives field workers access to their assigned work on the go. SUPPORT Need help? Contact your company's ZappService administrator or visit our support documentation.