First Step Help App Icon

First Step Help

Utilities • First Step Internet, L.L.C.
4+ v26.19.0 Recorded price: Free App Store →
★★★★★
★★★★★
(2 App Store ratings)
IPA Analysis
Technical Specs
Bundle ID com.routethis.firststep
Version 26.19.0
App Store Size 56.6 MB
Minimum iOS 17.0
Devices iPhone, iPad, iPod touch
Catalog release date 2019-10-15
Latest recorded version date 2026-10-20
Features & Support
Advisory 4+
Languages (8)
NL, EN, FR, DE, IT, NB, PT, ES
Top In App Purchases
No In App Purchases Listed

Preview

First Step Help screenshot 1 First Step Help screenshot 2 First Step Help screenshot 3 First Step Help screenshot 4 First Step Help screenshot 5 First Step Help screenshot 6

Description

First Step Help runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest! After running your scan a First Step Internet support agent needs to look at the information collected so please contact after you have run a scan With First Step Help, we'll also be able to get a better view of your setup with a Live View session, or make necessary changes to your router settings with Router Check. Note: The location permission gives us access to additional network data

What's New

Version 26.19.0 2026-10-20
Bug fixes and performance improvements

Technical Analysis

Package Overview Basic metadata
Bundle ID com.routethis.firststep
Current Version 26.19.0
Minimum iOS 17.0
Package Size App Store Size
Package Metadata 0 / 13 version records
Detailed binary, privacy manifest, framework, and Info.plist results have not been indexed for this package yet. The verified App Store and archive metadata above remains available.

Known Version Records

0 version records with stored package metadata • 13 known version records

Stored metadata does not guarantee a package is currently available to download.

Details Version / IDs Version date Action
First Step Help icon
Not archived 		App Store ID: 886594929 Unknown Request Version
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Not archived 		App Store ID: 884871208 Unknown Request Version
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Not archived 		App Store ID: 883356517 Unknown Request Version
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Not archived 		App Store ID: 880118389 Unknown Request Version
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Not archived 		App Store ID: 877418630 Unknown Request Version
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Not archived 		App Store ID: 872270878 Unknown Request Version
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Not archived 		App Store ID: 866940939 Unknown Request Version
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Not archived 		App Store ID: 866255034 Unknown Request Version
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Not archived 		App Store ID: 853828112 Unknown Request Version
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Not archived 		App Store ID: 850457797 Unknown Request Version
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Not archived 		App Store ID: 844009532 Unknown Request Version
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Not archived 		App Store ID: 837859072 Unknown Request Version
First Step Help icon
Not archived 		App Store ID: 832576878 Unknown Request Version