Captium IQ

Captium IQ delivers intelligent, real-time rescue tool service support directly to technicians, operators, and fleet managers. It transforms how HURST Jaws of Life rescue tool systems are maintained, diagnosed, and repaired. Built within the Captium ecosystem, Captium IQ acts as a smart assistant that combines connected equipment data with manuals, alerts, and predictive insights. It guides users through troubleshooting and maintenance anytime and anywhere. Key Features AI-Powered Assistant - Step-by-step troubleshooting guidance for faster issue resolution - Voice-enabled, in-cab support for hands-free operation - Context-aware assistance based on your specific tools and alerts Connected Equipment Insights - Automatically syncs with your Captium account to display owned equipment - Real-time visibility into active alerts and tool status - Serial-number search with the ability to save favorites Smart Diagnostics & Predictive Maintenance - Early predictive models help detect issues before they escalate - Reduces downtime with proactive maintenance insights - Displays relevant manual content automatically when alerts occur Optimized for Your Role - Service Technicians: Improve efficiency with guided diagnostics and faster troubleshooting - Dealers: Reduce low-value service calls and deliver better customer support - Operators & Departments: Solve issues on the spot without waiting for external service - Fleet Managers: Gain visibility across equipment and improve operational readiness Why Captium IQ Captium IQ extends the power of the Captium platform by delivering intelligence directly into the field. By combining connected data from HURST Jaws of Life rescue tool systems with guided workflows, it makes expert-level service accessible to every user. The result is less downtime, faster response readiness, and more confident decision-making when it matters most. Requirements Requires HURST Jaws of Life rescue tools with CONNECT and a Captium account