ZunoPilot

ZunoPilot turns your business WhatsApp number into a shared workspace where your team can manage customer conversations, leads, orders and support from one place. Built for businesses that sell and support customers over WhatsApp — including restaurants, clinics, salons, retailers, agencies and service providers. ONE INBOX FOR YOUR WHOLE TEAM • Manage customer conversations from one shared inbox • Assign conversations to team members • Add private internal notes alongside conversations • Save quick replies for frequently asked questions • Reply to specific messages with quoted replies • Send photos, documents, locations, contacts and catalogue items • Search conversations by customer name, phone number or message AI-ASSISTED CUSTOMER CONVERSATIONS • Automate responses to common customer questions • Pause AI automation whenever a team member wants to take over • Resume automation when the conversation is complete • Clearly distinguish automated and team responses MANAGE LEADS FROM CONVERSATIONS • Create leads directly from customer chats • Track leads through New, Contacted, Qualified, Won and Lost stages • Assign owners and follow-up dates • Track lead value and source • Filter leads by owner, assignment and follow-up status ORDERS & CATALOGUE • Create orders from your product catalogue • Track orders from Accepted through Delivered • View today's, recent and historical orders • Monitor new orders, orders in progress, deliveries and revenue CUSTOMERS & AUDIENCE LISTS • Maintain customer profiles and conversation history • Organize customers using tags • Create and manage audience lists • Block contacts when required SUPPORT TICKETS • Create support tickets directly from conversations • Set ticket priorities from Low to Urgent • Keep tickets connected to the original customer conversation • Respond to customers from the same conversation BUILT FOR BUSINESS MESSAGING • Receive push notifications for new customer messages • Understand when the WhatsApp 24-hour messaging window has closed • Sign in securely using your phone number and a one-time verification code ZunoPilot helps your team keep customer conversations organized, respond faster and manage leads, orders and support without losing the context of the original conversation. Questions or feedback? [email protected]