Tomax Field Service

Field Service is a purpose-built mobile application for field service engineers and operations teams. Stay connected to your work orders, document job progress, and sync everything back to the office — even after working offline. Service Request Management View and manage all assigned service requests in one place. Access full job details, status updates, and history from your device. Engineer Assignment Operations managers can assign engineers to jobs directly from the app. Engineers receive instant push notifications when they are assigned to a new request. Document & Photo Capture Capture photos directly from the camera with automatic GPS-stamped watermarks showing location, date, and technician name. Attach documents, rename files, and upload them to the job record — all synced back to the server. Part Usage Tracking Log parts used during a job, maintaining accurate inventory and cost records tied to each service request. Service Reports & Dynamic Forms Fill out structured service reports and custom dynamic forms on-site. Submit FIR reports and checklists without needing paper. Offline-First Sync The app works offline and automatically syncs data when connectivity is restored, so interrupted network coverage never stops your work. Real-Time Notifications Receive in-app and push notifications for job assignments, status changes, and updates — keeping the entire team aligned in real time. Secure Login Enterprise-grade authentication keeps your data and job records protected. Field Service is designed for organisations that want to digitalise their maintenance and service operations — reducing paperwork, improving response times, and giving managers full visibility of field activity.