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Description
OneAgent is Collab’s agent application for the OneContact contact centre available on a mobile device. With the OneAgent, agents are able to pick up calls that were directed from the IVR, transfer/conference them, sign in to multiple services or instances and even use it to insert data in the Agent Script! With OneAgent you can handle various types of inbound/outbound interactions such as voice, mail, social media and IM.
What's New
Version 2.5.4.4 2017-01-09
Push notifications support Bug fixing Technical Analysis
Package Overview Basic metadata
Bundle ID
pt.collab.mobile.oneagent Current Version 2.5.4.4
Minimum iOS 9.0
Package Size App Store Size
Package Metadata 1 / 2 version records
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Developer Information
Known Version Records
1 version record with stored package metadata • 2 known version records
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| Details | Version / IDs | Version date | Action |
|---|---|---|---|
| 2.03 MB | v2.5.4.4 App Store ID: 841614942Build: 2.5.4.4 | 2017-01-09 03:15:33 | Get Version |
| Not archived | App Store ID: 817857613 | Unknown | Request Version |