Ryzcom

RYZCOM is your unified customer inbox for modern teams. Connect WhatsApp, Facebook, Instagram, email and more to one place so your agents can reply faster, stay organised and never miss an important conversation again. With the RYZCOM mobile app, your team can handle customer requests on the go while keeping every message in sync with your main workspace. Key features Unified customer inbox See all customer conversations from multiple channels in one clean, easy-to-use interface. Real-time chat Reply to customers instantly from your phone, send and receive messages, and keep every interaction in context. Conversation management Change status (Open, Pending, Snooze, Resolve), add labels, and assign conversations to the right teammate in just a few taps. Team collaboration View participants on a conversation and make sure the right people are involved when a customer needs extra help. Smart notifications & availability Control when and how you’re notified. Set your availability, fine-tune notification preferences, and stay focused only on what matters. Multi-language interface Use RYZCOM in the language that works best for you and switch app languages directly from Settings. Built-in help & docs Access product documentation and contact the RYZCOM team right from the app whenever you need assistance. Made for modern support teams RYZCOM helps support, sales and success teams deliver fast, consistent service across every digital channel. Whether you’re at your desk or on the move, you always have a complete view of the customer and their history. Getting started To use this app, your company needs an active RYZCOM workspace. Log in with your existing account, or contact your administrator to get access.