Preview
Description
需要協助嗎?在同一處為你喜愛的 Apple 產品取得所需支援。「Apple 支援」以個人化的方式為你的所有 Apple 產品和服務提供解決方案。了解如何管理你的訂閱項目、重置「Apple 帳號」密碼等等。與我們交談以針對問題進行故障診斷,或取得引導式的逐步解決方案,自己動手解決問題。此外,如果你決定造訪 Genius Bar 或 Apple 授權維修中心,「Apple 支援」能協助你找到附近的門市進行預約。 附註:「Apple 支援」App、AppleCare 專案,及該 App 和/或 AppleCare 專案的某些功能或服務僅於特定國家或地區提供。 你不需要購買 AppleCare+ 服務專案,也可使用「Apple 支援」App。如果你購買 AppleCare+ 服務專案,系統會在你確認購買時,向你的「Apple 帳號」收取費用。若為月付或年付方案(如果你的國家或地區提供這類方案),系統會在當期的帳單結算期結束前 24 小時內,自動向你的帳號收取費用。在購買後,你可以前往裝置上的帳號設定來管理月付或年付方案。規則、限制、條款與約定適用於所有 AppleCare+ 服務專案。若要依地區查看所銷售的「AppleCare+ 服務專案條款與約定」(若有),請前往 apple.com/legal/sales-support/applecare/applecareplus/。所有 AppleCare+ 服務專案均可根據「AppleCare+ 服務專案條款與約定」隨時取消。請前往 apple.com/legal/privacy/,參閱「Apple 隱私權政策」。
What's New
Version 5.17.1 2026-11-04
• 效能增強與錯誤修正 Technical Analysis
Package Overview Package analysis available
Bundle ID
com.apple.supportapp Current Version 5.17.1
Minimum iOS 26.0
Package Size App Store Size
Package Metadata 29 / 97 version records
AppleSupportKit
com.apple.supportapp.AppleSupportKit v430iOS 18.0+2.65 MB
CCChatKit
com.apple.ist.CCChatKit v100iOS 18.0+1.32 MB
LGCore
com.apple.supportapp.Core v1.0iOS 18.0+2.06 MB
LGData
com.apple.supportapp.Data v1.0iOS 18.0+12.81 MB
LGFacade
com.apple.supportapp.Facade v1.0iOS 18.0+6.09 MB
LGViews
com.apple.supportapp.Views v1.0iOS 18.0+979.9 KB
SAComponents
com.apple.supportapp.Components v5.11.3iOS 18.0+2.94 MB
SwiftProtobuf
com.apple.supportapp.SwiftProtobuf v1.0iOS 18.0+2.96 MB
Known Version Records
29 version records with stored package metadata • 97 known version records
Stored metadata does not guarantee a package is currently available to download.
| Details | Version / IDs | Version date | Action |
|---|---|---|---|
| Not archived | App Store ID: 854669045 | Unknown | Request Version |
| Not archived | App Store ID: 853857896 | Unknown | Request Version |
| Not archived | App Store ID: 853774660 | Unknown | Request Version |
| Not archived | App Store ID: 852234672 | Unknown | Request Version |
| Not archived | App Store ID: 851160924 | Unknown | Request Version |
| Not archived | App Store ID: 850634755 | Unknown | Request Version |
| Not archived | App Store ID: 849900475 | Unknown | Request Version |
| Not archived | App Store ID: 849036136 | Unknown | Request Version |
| Not archived | App Store ID: 849004007 | Unknown | Request Version |
| Not archived | App Store ID: 848276819 | Unknown | Request Version |
| Not archived | App Store ID: 847312165 | Unknown | Request Version |
| Not archived | App Store ID: 845858484 | Unknown | Request Version |
| Not archived | App Store ID: 844973482 | Unknown | Request Version |
| Not archived | App Store ID: 844640674 | Unknown | Request Version |
| Not archived | App Store ID: 843652571 | Unknown | Request Version |
| Not archived | App Store ID: 843518459 | Unknown | Request Version |
| Not archived | App Store ID: 842013072 | Unknown | Request Version |
| Not archived | App Store ID: 841179498 | Unknown | Request Version |
| Not archived | App Store ID: 841092570 | Unknown | Request Version |
| Not archived | App Store ID: 839764204 | Unknown | Request Version |
| Not archived | App Store ID: 839676859 | Unknown | Request Version |
| Not archived | App Store ID: 837907685 | Unknown | Request Version |
| Not archived | App Store ID: 837722074 | Unknown | Request Version |
| Not archived | App Store ID: 836747274 | Unknown | Request Version |
| Not archived | App Store ID: 835802738 | Unknown | Request Version |
| Not archived | App Store ID: 835753861 | Unknown | Request Version |
| Not archived | App Store ID: 835692641 | Unknown | Request Version |
| Not archived | App Store ID: 833305140 | Unknown | Request Version |
| Not archived | App Store ID: 832849313 | Unknown | Request Version |
| Not archived | App Store ID: 832649495 | Unknown | Request Version |
| Not archived | App Store ID: 832487700 | Unknown | Request Version |
| Not archived | App Store ID: 832164511 | Unknown | Request Version |
| Not archived | App Store ID: 831938683 | Unknown | Request Version |
| Not archived | App Store ID: 831323698 | Unknown | Request Version |
| Not archived | App Store ID: 830674501 | Unknown | Request Version |
| Not archived | App Store ID: 830658679 | Unknown | Request Version |
| Not archived | App Store ID: 830335816 | Unknown | Request Version |
| Not archived | App Store ID: 830314465 | Unknown | Request Version |
| Not archived | App Store ID: 829509572 | Unknown | Request Version |
| Not archived | App Store ID: 829203587 | Unknown | Request Version |