WapMonkey

WapMonkey is an all-in-one WhatsApp Business platform that helps businesses market, sell, and support customers directly on WhatsApp. Run bulk campaigns, manage a shared team inbox, build rich templates, capture leads, and track everything in real time, all from your phone. Connect your official WhatsApp Business API (Meta) number or your own WhatsApp devices, and manage every customer conversation in one place. KEY FEATURES Real-Time Dashboard Get a complete overview of your WhatsApp activity. Monitor number and device status, credit usage, message trends, and resolved, unresolved, and pending chats with clear charts and summaries. Team Inbox View and manage all customer chats in one central inbox, organized into All, My, and Pending chats. Send text, images, videos, documents, and voice messages. Share catalogue products and templates right inside the chat, view customer profiles, and assign conversations to staff so no message is missed. Multi-Device Support (Official Meta API and Non-Meta Devices) Use the official WhatsApp Business API, or add and manage your own WhatsApp devices. Track device status, filter devices, and chat with customers from every connected number in a dedicated inbox. Campaigns Create step-by-step campaigns: name your campaign, choose your audience, pick a message or template, configure delivery, and confirm. Preview before sending, follow detailed campaign reports, and retry failed messages in one tap. Broadcast Messages Send WhatsApp broadcasts to thousands of customers at once. Select a template, import contacts from CSV, add them manually, or choose from your customer list, then track delivery in detailed reports. Message List and Delivery Reports See every sent message with its status (sent, delivered, read, failed). Filter and search messages, view per-message reports, and retry failed messages from another connected device. No-Code Template Builder Create WhatsApp message templates with an easy step-by-step flow. Add headers, body, images, videos, documents, and call-to-action or quick-reply buttons. Preview templates, filter by category, and check approval status. Flow Forms Collect leads, bookings, feedback, and orders with interactive in-chat forms, without sending customers to an external website. Build, preview, and manage forms easily. Lead Capture Capture leads from your WhatsApp conversations and keep every enquiry organized so your team can follow up quickly. Customer and Contact Management Create customer profiles, add contacts manually, or import them in bulk. Keep your entire customer database organized for better engagement and targeting. Catalogue and Product Sharing Showcase your products and share catalogue items directly with customers during a conversation. Quick Replies Save reusable replies and answer common questions in seconds. Custom Labels Create colorful labels to organize customers and conversations your way. Dynamic Variables Personalize bulk messages automatically with customer names, order numbers, and other custom fields. Media Library Store and reuse your images, videos, and PDF documents across chats, templates, campaigns, and broadcasts. Staff Management and Access Control Add team members, control what each person can access, and assign chats for smooth collaboration and balanced workload. Profile and Account Control Manage your business profile and settings, and delete your account and data whenever you choose. WHO IS WAPMONKEY FOR? Small businesses, agencies, e-commerce stores, service providers, and enterprises that want to turn WhatsApp into a complete marketing, sales, and customer support channel. WHY CHOOSE WAPMONKEY? • Manage marketing, sales, and support from one app • Real-time insights and delivery tracking • Secure and reliable messaging Note: WapMonkey is an independent product and is not affiliated with or endorsed by WhatsApp or Meta. WhatsApp is a trademark of WhatsApp LLC.